Speakers

Mrs Alison Bingley

9.15 – 9.30 coffee and registration     9.30-4pm training day

Receptionist Development Programme – a 2 day course in Dorset

Wed 2nd May & Thurs 17th May 

A 2-Day course for Receptionists & Administrators in General Practice

This 2 day course has been developed specifically for Wessex LMCs to assist all receptionists/administrators in General Practice

Course content includes:

• Understanding the NHS
• Recognizing our values
• Infection Control & hand washing
• Prescriptions
• Common tests and investigations
• Medical Terminology
• Stress with resilience techniques
• Communication skills & customer service
• Confidentiality

It is essential that delegates attend both days of the course

Main contact

Name: Louise Greenwood

Email: louise.greenwood@wessexlmcs.org.uk

Phone: 023 8025 3874

If you have any communication or mobility needs that the event organisers need to be aware of please contact them  in advance of the course to let them know.