Digital Support
This page is for anyone working in general practice who wants to learn about digital tools and apps that can help people manage their health and wellbeing.
Explore resources to share and find out what support is available across Dorset.
Looking to build your digital skills?
We offer training and learning opportunities to help general practice teams make the most of digital tools.
Help patients get online with confidence
Many patients need a little extra help to use online health services. The Stay Well Dorset Digital Support Hub brings together simple guides, local support and practical advice to help people get online with confidence.
Whether someone needs help using the NHS App, booking appointments online, joining a video consultation or improving their digital skills, this free resource can help. It also includes information about local digital support available across Dorset.
Visit the Digital Support Hub to explore the resources and signpost patients to the support they need.
Help people find the right digital health app
The Digital Health App Library recommends apps that help with a wide range of health needs, from long-term conditions such as high blood pressure, asthma and COPD, to managing joint and muscular problems, to how to improve mental wellbeing.
Browse the Our Dorset Health App Library on their website by clicking here>>>
Digital Inclusion
There are lots of resources available for people who want to support digital inclusion in Dorset, whether members of the workforce or volunteers.
The Dorset Digital Literacy dashboard available in DiiS is our main resource for understanding people’s level of digital literacy.
There is also the Digital Exclusion Risk Index (DERI) which shows the likelihood of people in a particular area being digitally excluded.
Digital Inclusion Toolkit
NHS Dorset ICB, in partnership with the volunteer community and colleagues in Dorset Council and Bournemouth, Christchurch and Poole Council, have produced a Digital Inclusion Toolkit (below) that you can use to help navigate the available resources and find advice on dealing with common digital literacy issues.
Volunteer support
People can book time with volunteers at their local library. In Dorset via the Volunteer Digital Champions.
Dorset Council’s page on Improving your digital skills.
In the BCP area, people can book time with a Tech Buddy.
Long Term Condition Supported Self Management
Luscii is the Dorset-wide digital monitoring app for blood pressure management at home. Patients can take their readings in the comfort of their own home and share them directly with their clinical team.
Readings are automatically shared via the app, meaning your team only needs to act when intervention is needed, rather than managing routine check-ins. For practices, this frees up appointment time and phone capacity while keeping people with hypertension well monitored.
Luscii replaces the previous BP@Home and Viso systems.
BloodPressure@Home – powered by Luscii app
Population Health Management
Population Health Management (PHM) is helping us understand our current and future health and care requirements so we can tailor bettecare and support and provide more joined up and sustainable health and care services and make better use of public resources.
To understand more about Population Health Management please find more information on the NHS England Population Health Management webpage.
MJog
Find out more by visiting the Mjog website and the MJog YouTube channel or email the team at info@mjog.com for more details.
For support, please email support@mjog.com or raise a ticket here.
SystmOne / TPP support
For any training or support queries, including SystmOne training, please email ourdorsetdigital@nhsdorset.nhs.uk.
This will create a Service Desk ticket and a Digital Support team member will contact you.
For helpful training videos and top tips, visit the TTP Learning Academy YouTube channel:
The Playlists page is particularly useful because it is split into topic areas starting with S1 basics.
The ORCHA Health App Library and Digital Health Formulary
Find out how George from Livewell Dorset, Louise Bell, Advanced Nurse Practitioner at the Bridges Medical Practice, and patients Jenny, Luke and Paul, are using the App library and health apps to improve patient outcomes by visiting the Digital Health App Library on Vimeo.
Watch: An introduction to the ORCHA Health App Library and Digital Health Formulary
Dorset Care Record
For more information about the DCR, training, resources and support please visit: https://news.dorsetcouncil.gov.uk/dcr-staff-area/
Please follow the link for the latest dates for this training: Click here to find out more >>
If you have any questions, or any problems accessing this link, please email: dcrtraining@dorsetcouncil.gov.uk
Contact
If you have any questions or would like to find out about any training opportunities, please contact ourdorsetdigital@nhsdorset.nhs.uk.
Additional Learning Resources
Remote Clinical Triage Model – Improved Access and Flexible Working in Primary Care
A practical guide to implementing remote clinical triage in general practice, with tools, resources and real-world learning.
Online Consultations Made Easy
Do online consultations scare you as a doctor?
Do you want to know how to make it easy and simple and work?
Watch here and join us as we show you how and some great case studies of how it can really help you and patients.
How to use AccuRx video in under 5 minutes
Have a video consultation with your doctor
A short video to show you how to have a video consultation with your GP surgery after receiving an invitation via text message.
How Tollgate Medical Centre made the switch from a traditional patient access model to remote clinical triage
Ready to build your digital skills?
Explore our latest digital training opportunities.