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Receptionist Development Programme – a 2 day course

19 September 2018 @ 9:15 am - 4:00 pm

A 2-Day course for Receptionists & Administrators in General Practice

This 2 day course has been developed specifically for Wessex LMCs to assist all receptionists/administrators in General Practice

Course content includes:

  • Understanding the NHS
  • Recognizing our values
  • Infection Control & hand washing
  • Prescriptions
  • Common tests and investigations
  • Medical Terminology
  • Stress with resilience techniques
  • Communication skills & customer service
  • Confidentiality

It is essential that delegates attend both days of the course

 

Location details

West View Surgery
9 Park Road, Keynsham, Bristol, BS31 1BX

Is the training accessible to wheelchairs?Yes

Main contact

Name: Louise Greenwood

Email: louise.greenwood@wessexlmcs.org.uk

Phone: 023 8025 3874

If you have any communication or mobility needs that the event organisers need to be aware of please contact them  in advance of the course to let them know.