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Primary Care Training Hub

  • Following the introduction of the Additional Roles Reimbursement Scheme (ARRS) we are seeing an increase in the number of new roles and healthcare professionals working in Primary Care. Our New to Practice Framework provides guidance, resources and support to help embed the new members of your team and help them flourish underpinned by the following “I Statements”:

    • I have received a thorough welcome and feel connected to the Practice, PCN and System within which I work
    • I have regular contact with a named person I can turn to for meaningful career support and advice
    • I can connect with my peers through various routes, allowing us to support one another and share knowledge and advice

    The framework starts at pre-recruitment considerations and takes you through to on-going supervision, development and CPD. If you cannot find what you need or have suggestions about what we could add please contact us at traininghub@ourdorset.nhs.uk.


  • Pre-recruitment / Recruitment

    • Recruitment resources to support the creation of adverts and conducting interviews using virtual platforms such as Microsoft Teams can be found here
    • Resources to support considerations for different roles and healthcare professionals including example Job Descriptions (JD) and Person Specifications (PS) etc including those introduced under the ARRS scheme, listed below which can be found against each role:

    Resources for the Mental Health Practitioner will be coming soon.

    • Advice and guidance from colleagues with experience of recruiting to the different roles
    • Support to explore joint appointment / portfolio employment models working in partnership with other NHS organisations.

    Please contact the Training Hub team to access this support.


  • Induction

    • Induction guidance and template(s) – coming soon
    • Dorset Integrated Care System induction – In addition to the local practice and PCN induction, we believe that having an awareness and understanding of the Dorset Integrated Care System and how it’s component parts work together will help people thrive in their role. We are therefore developing an ICS induction in collaboration with ICS partners to achieve this and more. We aim to launch this induction by November and in the meantime please contact the Training Hub team to express your interest.
      • Resources to support existing team members to understand the new role/healthcare professional and how to work with them as part of their team – click here for “New to Practice Framework Resources”
    • ARRS webinars

  • Governance

    Guidance / support for job planning

    Effective workforce planning is vital to ensure appropriate levels and skills of staff are available to deliver safe, high quality care to patients and service users. You will find some guidance here.

    Guidance / support / training for clinical supervision

    When recruiting new roles into general practice directly it can provide a challenge for practice/PCNs. An option therefore worth giving strong consideration to is partnering with another organisation where the member of staff can benefit from a well-defined supervision, governance and development structure. However, we recognise that some practices/PCNs will want to recruit directly and in this section we will be adding some helpful guidance and support for developing your own infrastructure and signpost to any training available.


  • Personal & Professional Development

    • Support for the following development opportunities can be found here

    • Organisational development for PCNs, delivered through a consultancy approach offering bespoke support
    • A Coach or Mentor
    • A suite of leadership development options

    In addition to the above there is a “Transitioning to First Contact Practice in Primary Care” course with Bournemouth University.

    Continuous Personal Development (CPD) resources can be found here.

    Another source of support can be found below under Pastoral Support in respect of our new Communities of Practice which we are in the process of introducing.

    Additional resources in respect of appraisal support will be coming soon.


  • Pastoral Support

    • Peer Support Network / Communities of Practice (CoP) – CoPs involve a conversational relationship of peers who want to share and learn from each other. They are self-organising and self-governing groups of people who share a passion for their field and strive, through collaboration, to become better Practitioners . We have recently established one for First Contact Physios and will shortly be introducing one for Social Prescribing Link Workers. If you would like more information on either of these – or to express an interest in participating in one for another role – please contact the Training Hub
    • Workplace Buddy Resources – coming soon. These will cover a range of different considerations i.e. providing guidance on how this role differs from that of Mentor; factors to explore when selecting a team member to become a Buddy and how this can be used as part of your approach to supporting the induction and embedding of a new team member