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DTSTART;TZID=Europe/London:20261007T133000
DTEND;TZID=Europe/London:20261007T163000
DTSTAMP:20260811T160813Z
CREATED:20260417T131358Z
LAST-MODIFIED:20260811T160813Z
UID:10000954-1791379800-1791390600@primarycaredorset.co.uk
SUMMARY:Essential Communication and Care Navigation
DESCRIPTION:Provider: Striding Edge Consultancy \nHosted by: Jacki Piper \nLesson Overview:  \nCare Navigation Training is a practical and engaging programme designed to help reception\, patient access and care navigation teams develop the confidence\, communication skills and knowledge required to support patients effectively within modern primary care services. \nCare navigation is about far more than directing patients to the correct service. Effective care navigation requires strong communication skills\, professional judgement\, active listening and the ability to build rapport quickly whilst gathering the information needed to support safe and appropriate decision-making. This course helps participants develop the skills required to navigate patient conversations confidently and professionally. \nThe programme explores the complete care navigation process\, from opening conversations positively and gathering information effectively through to offering solutions\, managing expectations and concluding conversations professionally. Participants learn how to build trust\, develop rapport and create positive patient experiences whilst supporting access to the most appropriate services and healthcare professionals. \n  \nWho is training for:  \nThis programme is designed for reception\, administration\, patient access and care navigation staff who regularly communicate with patients and play a key role in helping people access the right services and support. \n\nReceptionists\nCare Navigators\nPatient Access Teams\nMedical Reception Managers\nReception Supervisors\nPractice Administrators\nPrimary Care Network Patient Services Teams\nCare Coordinators\nPatient Services Advisors\nGeneral Practice Support Staff\nCall Handling Teams\nHealthcare Administrators\nAnyone responsible for handling patient enquiries\, appointments and service navigation conversations\n\n  \nLearning Outcomes: \nBy the end of the session the delegate will be able to:  \n\nUnderstand the purpose and principles of effective care navigation within primary care\nDevelop confidence in conducting care navigation conversations professionally and consistently\nUnderstand the information required to support safe and effective patient navigation\nExplore the role of communication in supporting positive patient experiences\nDevelop practical techniques for building rapport and trust quickly\nRecognise how mindset\, beliefs and attitudes can influence patient interactions\nImprove questioning skills to gather relevant information effectively\nDevelop active listening skills that support understanding and reduce misunderstandings\nLearn techniques for confirming understanding and clarifying information accurately\nUnderstand how to communicate effectively with patients over the telephone\nDevelop confidence in managing conversations involving sensitive or personal information\nExplore approaches for supporting patients who are anxious\, embarrassed or reluctant to share information\nUnderstand how to offer solutions and signpost patients appropriately to services and healthcare professionals\nDevelop strategies for managing expectations and explaining triage processes clearly\nImprove confidence in concluding conversations professionally and positively\nUnderstand how communication can support continuity of care and improve patient outcomes\nDevelop practical approaches for communicating with people who have English as a second language\nCreate a structured approach to care navigation conversations that can be applied immediately in practice\n\n  \nBook here \nSelect Dorset Training hub when registering \nUse password: Dorset2026 \n  \n 
URL:https://primarycaredorset.co.uk/event/essential-communication-and-care-navigation-2/
CATEGORIES:Non-Clinical
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261008T120000
DTEND;TZID=Europe/London:20261008T130000
DTSTAMP:20260930T132139Z
CREATED:20260930T132119Z
LAST-MODIFIED:20260930T132139Z
UID:10001148-1791460800-1791464400@primarycaredorset.co.uk
SUMMARY:Managing Chronic Kidney Disease – A Primary Care Approach
DESCRIPTION:A practical free webinar covering the identification\, treatment and management of early-stage CKD in primary care\, alongside insights from an innovative GP with Extended Role (GPwER) model currently being delivered in Hampshire and the Isle of Wight. \nOpen to all working in cardiovascular\, renal\, and metabolic health \nPlease feel free to register below:  \nManaging Chronic Kidney Disease – A Primary Care Approach.
URL:https://primarycaredorset.co.uk/event/managing-chronic-kidney-disease-a-primary-care-approach/
CATEGORIES:Featured Events
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LOCATION:
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261015T090000
DTEND;TZID=Europe/London:20261015T160000
DTSTAMP:20260930T145934Z
CREATED:20260629T141109Z
LAST-MODIFIED:20260930T145934Z
UID:10001031-1792054800-1792080000@primarycaredorset.co.uk
SUMMARY:Independent and Supplementary Prescribing 
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Matt Hartwell \nThis course is suitable for: This training is aimed at Nurses\, Midwives\, and Allied health professionals. \n  \nCourse information: \nThis clinically-focused unit has been developed in response to the need to enhance the assessment skills of healthcare professionals across the health and social care sector. \nThe unit offers the opportunity for healthcare professionals to enhance their skills in the assessment of adult patients and further develop their knowledge in the relevant pathophysiology applied to stages of the assessment. As a result this will enable healthcare professionals to be able to confidently undertake a consultation of a presenting patient\, perform an assessment utilising enhanced skills\, identify any relevant red flags through their assessment\, interpret the findings of their assessment and consider the relevant escalation and action plans\, specific to the sector in which they are based. \n  \nLearning Outcomes: \n\nCritically Assess and contextualise the patient’s medical\, social and medication history\, utilising physical examination skills to identify differential diagnoses\nAppraise the pathophysiological implications of both pharmacological and non-pharmacological approaches across the lifespan\nEvaluate the ability to reach a shared decision with the service user/carer about the treatment options available\nSynthesise knowledge of drug actions in prescribing practice utilising national frameworks and guidance\nProvide a critical analysis of the relevant legislation to the practice of prescribing maintaining accurate and current records\nPrescribe safely\, appropriately and cost effectively\, and appraise justification for treatment\, monitoring and review responses to therapy and modify as required\nPractice within a multidisciplinary team and a framework of professional accountability and responsibility critically reflecting on their own limitations and seeking guidance as appropriate\nDemonstrate the ability to calculate drug doses and prescribing regimes within own area of practice\n\n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/independent-and-supplementary-prescribing/2026-10-15/
CATEGORIES:Clinical
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T093000
DTEND;TZID=Europe/London:20261021T123000
DTSTAMP:20260811T161712Z
CREATED:20260728T102234Z
LAST-MODIFIED:20260811T161712Z
UID:10001122-1792575000-1792585800@primarycaredorset.co.uk
SUMMARY:Excellent Customer Care
DESCRIPTION:Provider: Striding Edge Consultancy \nHosted by: Jacki Piper \nLesson Overview: \nPatient experience training for primary care is designed to help develop the everyday communication skills that build trust\, confidence and positive patient experiences across primary care. \nEvery interaction shapes how patients feel about their practice. Whether answering the telephone\, welcoming someone at reception\, responding to concerns or supporting patients through moments of uncertainty\, the quality of communication has a lasting impact on patient experience\, team confidence and the reputation of the organisation. \nOur Excellent Customer Care Training for Primary Care provides practical\, evidence-informed communication skills that help staff communicate with empathy\, professionalism and consistency. Delegates leave with greater confidence to build rapport\, manage expectations and create positive experiences throughout every patient interaction. \n  \nWho is training for: \nThis programme is designed for anyone who communicates directly with patients\, service users\, relatives or members of the public and wishes to improve customer care\, communication and patient experience. \n\nReceptionists\nCare Navigators\nMedical Reception Managers\nReception Supervisors\nPractice Administrators\nCare Coordinators\nAnyone responsible for delivering patient-facing services\n\nThe course is particularly valuable for organisations wishing to improve patient satisfaction\, strengthen communication skills and support staff in delivering consistently high standards of customer care. \n  \nLearning Outcomes: \nBy the end of the session the delegate will be able to:  \n\nUnderstand what creates an outstanding patient experience within primary care.\nDevelop communication skills that build rapport\, trust and confidence.\nRecognise how first impressions influence patient satisfaction and organisational reputation.\nExplore empathy\, active listening and compassionate communication techniques.\nDevelop confidence when managing patient expectations professionally and respectfully.\nUnderstand the importance of consistency across the whole practice team.\nRecognise the influence that every member of the practice has on patient experience.\nIdentify practical approaches that improve communication while supporting staff wellbeing.\n\n  \nBook here \nSelect Dorset Training hub when registering \nUse password: Dorset2026 \n  \n 
URL:https://primarycaredorset.co.uk/event/excellent-customer-care/
CATEGORIES:Non-Clinical
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LOCATION:
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T093000
DTEND;TZID=Europe/London:20261021T160000
DTSTAMP:20260916T083107Z
CREATED:20260714T151658Z
LAST-MODIFIED:20260916T083107Z
UID:10001118-1792575000-1792598400@primarycaredorset.co.uk
SUMMARY:First Contact Practitioner (FCP) Supervisor Course
DESCRIPTION:Provider: HSU \nPresenter: Amanda Hensman-Crook\, MBE\, Consultant Physiotherapist. \n  \nAre you aspiring to or already in a supervisor role for a registered healthcare professional FCP colleague? Or are you required to set up and/or provide training in your organisation\, for healthcare professionals working towards becoming First contact practitioners ? \nIf the answer is yes\, and you have not had any previous formal supervision or mentor preparation training or if you feel you would benefit from a refresher of general principles and practice of FCP supervision\, then this course is for you! \nAt Health Sciences University\, we are offering a one-day online course for FCP clinical supervisors: \nThis course will cover basic aspects of supervision and learning theory and elements specific to First Contact Practice supervision in Primary Care. It should be undertaken by all FCP supervisors\, and is required to supervise FCP in clinical practice if no prior experience in supervision. \n  \nQueries: For any queries please contact Cathy Wilde\, FCP course lead: cwilde@aecc.ac.uk \n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/first-contact-practitioner-fcp-supervisor-course/
CATEGORIES:Clinical
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LOCATION:https://primarycaredorset.co.uk/event/first-contact-practitioner-fcp-supervisor-course/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T130000
DTEND;TZID=Europe/London:20261021T140000
DTSTAMP:20260810T105158Z
CREATED:20260810T105158Z
LAST-MODIFIED:20260810T105158Z
UID:10001126-1792587600-1792591200@primarycaredorset.co.uk
SUMMARY:Sarcoma in Primary Care: Recognising Red Flags & Improving Early Diagnosis webinar
DESCRIPTION:Sarcoma in Primary Care: Recognising Red Flags & Improving Early Diagnosis \n(FREE Cancer Education Webinar Series for Primary Care led by Wessex Cancer Alliance) \n  \nOverview: \n\n\n\n\nJoin us for an educational webinar designed for primary care clinicians\, focusing on the early recognition and management of sarcoma \n\n\n\n\nSarcomas are rare but serious cancers that can present with non-specific symptoms\, making timely diagnosis challenging. This session will provide a concise and practical overview to support clinicians in identifying potential cases earlier and navigating referral pathways effectively. \nWhat the session will cover: \n\nWhat sarcoma is – including key differences between bone and soft tissue sarcomas\nRed flags and warning signs in primary care consultations\nCurrent referral pathways\nA brief overview of treatment options and specialist management\nA patient journey\nKey learning points from challenging presentations\nQ&A\n\nSpeakers: \nSam Hackett\nSarcoma Nurse Specialist & Health Care Professional Engagement Lead\, Sarcoma UK \nSam Hackett is an experienced Sarcoma Nurse Specialist with over 25 years in oncology care. She has worked at Sarcoma UK for 11 years\, where she established the Sarcoma UK Support Line in 2016. Previously\, she was a Clinical Nurse Specialist at The Royal Marsden Hospital (1998–2015) and worked on the TCT Unit at UCLH\, bringing extensive expertise in sarcoma and patient support. \nHelen Platts \nHelen is a Dorset GP and GP Advisor for the Wessex Cancer Alliance with a specialist interest in early cancer diagnosis\, primary care oncology and lifestyle medicine. \nAlongside her clinical work\, she brings lived experience as a patient having been diagnosed with Ewing sarcoma having completed treatment in 2020. \nWhy attend? \nEarly detection of sarcoma can significantly improve patient outcomes. This webinar will equip you with the knowledge and confidence to spot concerning features\, reduce delays\, and support patients through appropriate referral pathways. \nWho should attend? \n\nGPs\nNurse Practitioners\nFirst Contact Practitioners\nAllied Health Professionals working in primary care\n\nWhether you’re looking to refresh your knowledge or strengthen your diagnostic confidence\, this session will offer practical insights you can apply directly to your clinical practice. \n[This session supports the ACCEND framework by strengthening early cancer recognition\, improving referral decision-making\, and promoting patient-centred care through practical learning and real-world insights.] \n  \n\n\n\n\nBook your spot here 
URL:https://primarycaredorset.co.uk/event/sarcoma-in-primary-care-recognising-red-flags-improving-early-diagnosis-webinar/
CATEGORIES:Clinical,Featured Events
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LOCATION:https://primarycaredorset.co.uk/event/sarcoma-in-primary-care-recognising-red-flags-improving-early-diagnosis-webinar/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261103T090000
DTEND;TZID=Europe/London:20261103T123000
DTSTAMP:20260902T102606Z
CREATED:20260902T102606Z
LAST-MODIFIED:20260902T102606Z
UID:10001136-1793696400-1793709000@primarycaredorset.co.uk
SUMMARY:Injection therapy update for GP's
DESCRIPTION:Injection therapy update for GP’s \n3.5 CPD points \n  \nDon’t miss out on this great opportunity to focus on updating your injection therapy skillset. We will be working through both upper and lower limb injection techniques of commonly encountered injections in primary care. \nThis unique experience will include a 1.5-hour session in a wet lab session with an expert anatomist who will guide you through the precise location of each injection. This supports the interactive landmark- guided revision that follows. \nThe expected learning outcomes are: \n\nUnderstanding the contemporary context and safety considerations of injection therapy\nTo improve accuracy of the anatomy of the upper and lower limb in the context of injection therapy techniques\n\n  \nInjection techniques covered: \n\n\n\nUPPER LIMB\nLOWER LIMB\n\n\nGlenohumeral joint\nKnee joint\n\n\nSubacromial\nInfrapatellar tendon\n\n\nAcromia-clavicular joint\nSuprapatellar tendon\n\n\nTennis elbow\nAnkle joint\n\n\nGolfers elbow\nMid tarsal joint – calcaneocuboid joint\n\n\nWrist joint\n1st MTP joint\n\n\nTrapezio-1st metacarpal joint\nPlantar fasciitis\n\n\nCarpal tunnel\n\n\n\nDe Quervains tenosynovitis\n\n\n\nTrigger finger/thumb\n\n\n\n\n  \n  \nPlease apply here and use the funding stream of Dorset primary care training hub.
URL:https://primarycaredorset.co.uk/event/injection-therapy-update-for-gps/
LOCATION:Health Science University\, Parkwood Campus\, Bournemouth\, BH5 2DF
CATEGORIES:Clinical
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261106T090000
DTEND;TZID=Europe/London:20261106T160000
DTSTAMP:20260716T090735Z
CREATED:20260629T142354Z
LAST-MODIFIED:20260716T090735Z
UID:10001032-1793955600-1793980800@primarycaredorset.co.uk
SUMMARY:Paediatric Presenting Conditions in Urgent and Primary Care
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Alex Hull \nThis course is suitable for: This training is aimed at anyone with a non-medical prescribing qualification. \n  \nCourse Overview: \nThis unit has been designed for registered healthcare professionals in primary care and urgent care services caring for both adults and children. It will help practitioners to develop their knowledge and skills in the assessment\, planning and treatment of a range of minor ailments commonly presenting in children. \nIt will also enable students to evaluate the evidence base for practice\, thereby enhancing their clinical reasoning skills. Students will complete a Clinical Practice Portfolio which will be assessed their own place of work by a practice assessor. \n  \nLearning Outcomes: \n\nCritically reflect on their ability to confidently approach a child and perform a thorough history taking with parental involvement as relevant.\nImplement and evaluate a full assessment of the presenting child\, applying their skills and systematic understanding of the relevant pathophysiology and child development to synthesise a diagnosis.\nCritically appraise the evidence-base to create a treatment plan that is patient-focused\, ensures personalised care and safety netting of the child\nCritically evaluate and reflect upon their personal abilities\, knowledge\, skills and levels of professional competence\, recognising when to act independently\, interdependently or when to be dependent on the interventions of other team members.\n\n  \nContent: \n\nChild Development- anatomy and physiology\, functional\, behavioural \, motor & social Developmental milestones\nApproaches to a child\nHistory taking\, physical assessment and triage of children\nExamination of a child with undifferentiated minor illnesses and injuries\nRecognition of red flags for referral\nManagement of commonly presenting childhood ailments and injuries in primary and urgent care\nRecognising and responding to the sick child in the primary & urgent care environment.\nLegal and ethical issues in children’s nursing\nThe use of Paediatric Early Warning Score systems\nSafety netting\n\n  \nLearning and teaching methods: \nThe unit will use a blended learning approach comprising a mixture of lectures\, workshops\, tutorials\, on-line materials and work based learning. Students will be required to undertake group work and benefit from interprofessional peer learning. \n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/non-medical-prescribing-update-day/
CATEGORIES:Clinical
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261117T093000
DTEND;TZID=Europe/London:20261117T123000
DTSTAMP:20260811T161414Z
CREATED:20260728T102713Z
LAST-MODIFIED:20260811T161414Z
UID:10001123-1794907800-1794918600@primarycaredorset.co.uk
SUMMARY:Difficult Patient Conversations with Resilience
DESCRIPTION:Provider: Striding Edge Consultancy \nHosted by: Jacki Piper \nLesson Overview: \nDifficult conversations training for primary care helps staff develop the confidence\, empathy and practical communication skills needed to manage challenging conversations with patients\, colleagues and carers. \nPrimary care teams regularly support people who are anxious\, frustrated\, distressed\, angry or struggling to follow advice. These conversations can place real pressure on reception teams\, care navigators\, administrators\, clinicians and managers. \nThis course explores why conversations become difficult and how staff can respond with clarity\, compassion and resilience. It supports delegates to understand behaviour\, build rapport\, manage boundaries and communicate in ways that reduce conflict while preserving dignity and trust. \n  \nWho is training for: \nThis course is suitable for primary care staff who have difficult conversations with patients\, carers\, colleagues or members of the wider healthcare team. \n\nReception and patient services teams\nCare navigators and GP assistants\nAdministrators and secretarial staff\nPractice managers and team leaders\nHealth care assistants and nursing teams\nSocial prescribers\, link workers and care coordinators\nClinicians who support patients with complex needs or health behaviour change\n\nThe course is particularly useful for teams who want to improve patient communication\, reduce avoidable conflict and support staff wellbeing when conversations are emotionally demanding. \n  \nLearning Outcomes: \nBy the end of the session the delegate will be able to:  \n\nUnderstand why some conversations feel difficult and how perceptions can shape responses.\nExplore how stress\, anger and emotional pressure affect communication and behaviour.\nDevelop confidence in using empathy\, rapport and curiosity during challenging conversations.\nConsider the role of boundaries\, values and clarity when conversations become uncomfortable.\nPractise approaches for responding to anger\, frustration\, distress and unreasonable behaviour.\nApply communication skills to difficult conversations about patient health behaviours.\nBuild personal resilience by understanding what is within and outside our control.\n\n  \nBook here \nSelect Dorset Training hub when registering \nUse password: Dorset2026 \n  \n 
URL:https://primarycaredorset.co.uk/event/difficult-patient-conversations-with-resilience/
CATEGORIES:Non-Clinical
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LOCATION:
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T130000
DTEND;TZID=Europe/London:20261124T140000
DTSTAMP:20260810T105350Z
CREATED:20260810T105350Z
LAST-MODIFIED:20260810T105350Z
UID:10001127-1795525200-1795528800@primarycaredorset.co.uk
SUMMARY:Ovarian Cancer Update for Primary Care webinar
DESCRIPTION:Ovarian Cancer Update for Primary Care \n(FREE Cancer Education Webinar Series for Primary Care led by Wessex Cancer Alliance) \n  \nOverview: \n\n\n\n\nEducational session for GPs and primary care clinicians. \n\n\n\n\nOvarian cancer remains one of the most challenging cancers to diagnose early\, with symptoms often vague\, persistent and easily mistaken for more common conditions. Early recognition in primary care is critical to improving outcomes and reducing delays in diagnosis. \nThis educational session for GPs and primary care clinicians will provide an up-to-date overview of ovarian cancer\, focusing on symptom awareness\, risk factors\, effective safety-netting strategies and referral pathways. The event will also explore the latest updates to NICE guidance\, including the significant 2026 changes to ovarian cancer assessment and referral recommendations\, with new age-adjusted CA125 thresholds and revised approaches for younger patients. [nice.org.uk]\, [nice.org.uk] \nAttendees will gain practical insights into: \n\nRecognising the key symptoms and presentations of ovarian cancer in primary care\nUnderstanding current evidence on CA125 testing and interpretation\nApplying the updated NICE suspected cancer referral guidance\nMaking timely investigations and referrals to support earlier diagnosis\nImproving patient outcomes through effective clinical assessment and safety-netting\n\nThis session is ideal for GPs\, GP trainees\, advanced nurse practitioners and other primary care professionals with an interest in cancer diagnosis and women’s health. \n\n\n\n\n\n  \n\n\n\nBook your spot here 
URL:https://primarycaredorset.co.uk/event/ovarian-cancer-update-for-primary-care-webinar/
CATEGORIES:Clinical,Featured Events
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LOCATION:https://primarycaredorset.co.uk/event/ovarian-cancer-update-for-primary-care-webinar/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T090000
DTEND;TZID=Europe/London:20261126T120000
DTSTAMP:20260701T130055Z
CREATED:20260629T142835Z
LAST-MODIFIED:20260701T130055Z
UID:10001034-1795683600-1795694400@primarycaredorset.co.uk
SUMMARY:Non Medical Prescribing Update Day
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Matt Hartwell \nThis course is suitable for: This training is aimed at anyone with a non-medical prescribing qualification. \n  \nCourse information: \nAn essential part of continuing to become a safe and effective NMP is to maintain competence and undertake annual CPD and revalidation as specified by their supervisor. It is also important NMPs are kept up-to-date with any changes that affect safe prescribing such as changes to the law and medicine safety.  As part of Bournemouth University and Trusts commitment to safe prescribing this half day update is designed to meet those needs. \n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/non-medical-prescribing-update-day-2/2026-11-26/
CATEGORIES:Clinical
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270120T130000
DTEND;TZID=Europe/London:20270120T140000
DTSTAMP:20260810T105604Z
CREATED:20260810T105604Z
LAST-MODIFIED:20260810T105604Z
UID:10001128-1800450000-1800453600@primarycaredorset.co.uk
SUMMARY:Living With & Beyond Cancer (LWBC) Webinar
DESCRIPTION:Living With & Beyond Cancer (LWBC) Webinar \n(FREE Cancer Education Webinar Series for Primary Care led by Wessex Cancer Alliance) \n  \nOverview: \n\n\n\n\n\nJoin us for an educational webinar focusing on Living With & Beyond (LWBC) Cancer. \n\n\n\n\nWith improvements in early detection and treatment\, more and more people are living with and beyond cancer and cancer can now be seen as a chronic disease. LWBC often involves long-term biopsychosocial challenges\, including symptoms related to the cancer and cancer treatments\, some of which require lifelong management and support. Living well with cancer is a key part of the National Cancer Plan for England and this webinar will look at this important area of cancer care with a primary care focus. \nThis webinar is suitable for GPs\, GP registrars\, advanced clinical practitioners\, nurse practitioners\, practice nurses\, physician associates\, pharmacists and other members of the primary care multidisciplinary team. \n\n\n\n\n\n\nSpeakers \nDr Virginia Quiney – Wessex Cancer Alliance GP Advisor – has been a WCA GP since 2019 and also works as a locum GP in Portsmouth and SE Hampshire and a GP appraiser. She provides a primary care voice on the LWBC board and Psychology group and the WCA. \nTeresa Corbett\, WCA Programme Manager LWBC – Teresa’s background is as a researcher in Health Psychology\, with a specific interest in psycho-oncology. Teresa works alongside teams to support the personalised care agenda across cancer pathways\, spanning all care settings. This work aims to facilitate a coordinated effort to enable the integration of meaningful\, personalised support for people with cancer in Wessex. \nAndrew Merwood\, WCA Clinical Lead for psychology – Andrew is a Clinical Psychologist and also leads the Macmillan Counselling and Psychology Service at Portsmouth Hospitals University NHS Trust. Andrew will be working with the Alliance to support the development of equitable psycho-oncology resources and pathways across Wessex\, to ensure the psychological supervision and training needs of non-psychologists are met and to improve the psychological services we offer to people with cancer. \n\n\n\nBook your spot here 
URL:https://primarycaredorset.co.uk/event/living-with-beyond-cancer-lwbc-webinar/
CATEGORIES:Clinical,Featured Events
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LOCATION:https://primarycaredorset.co.uk/event/living-with-beyond-cancer-lwbc-webinar/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270127T133000
DTEND;TZID=Europe/London:20270127T170000
DTSTAMP:20260811T161901Z
CREATED:20260729T133327Z
LAST-MODIFIED:20260811T161901Z
UID:10001120-1801056600-1801069200@primarycaredorset.co.uk
SUMMARY:Online training for GP Receptionists: Signposting\, Prioritisation and Telephone Communication
DESCRIPTION:Provider: Telelearning \nLesson Aim: The aim of this session is to provide delegates with the skills and understanding required to probe\, sign post and prioritise by communicating effectively; to deliver excellent customer care and to provide information on how to deal with those patients who can be difficult\, demanding or frequent service users. \nWho is training for: All non-clinical staff working in Primary Care (e.g. GP Receptionists or administration staff covering the phone systems) \nLearning Outcomes: \nBy the end of the session the delegate will be able to: \n\nLearn how to communicate effectively\nHow to provide excellent customer service\nHow to deal with difficult\, demanding\, or frequent patients.\n\n  \nSignposting\, Prioritisation and Telephone Communication Training Programme: \n\nTelephone interactions – the purpose of probing\nWhat signposting really means and why it is an important part of the work of a doctor’s receptionist\nThe benefits and risks of working on the phone\nThe differences between face-to-face and telephone communications\nThe importance of good communication skills\nHow to overcome barriers to communication\nUnderstand what is really meant by active listening\nWhat makes someone a difficult caller?\nHow do you manage difficult callers?\nGood practice when taking a call\nThe importance of prioritisation and signposting skills (including managing emergencies where requested)\nSummary and closure.\n\n  \nHow is the training delivered? \nThis remote-learning course is as interactive as the classroom-based session\, with lots of audience participation and open discussion.  All you will need to participate in the online training course is access to the Zoom platform on your device and an email address.  Telelearning provides the training materials necessary for the day via email before the event\, as well as the log in information.  The training day runs from 1.30 pm (registration at 1.15 pm) to 5pm and following the event\, we will send you an attendance certificate for CPD purposes (3.5 hours CPD). \n  \nBook here 
URL:https://primarycaredorset.co.uk/event/online-training-for-gp-receptionists-signposting-prioritisation-and-telephone-communication-5-2/
CATEGORIES:Non-Clinical
ATTACH;FMTTYPE=image/png:https://primarycaredorset.co.uk/wp-content/uploads/2026/04/telelearning.png
LOCATION:https://primarycaredorset.co.uk/event/online-training-for-gp-receptionists-signposting-prioritisation-and-telephone-communication-5-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270202T130000
DTEND;TZID=Europe/London:20270202T140000
DTSTAMP:20260810T105734Z
CREATED:20260810T105734Z
LAST-MODIFIED:20260810T105734Z
UID:10001129-1801573200-1801576800@primarycaredorset.co.uk
SUMMARY:Haematological Cancer – a webinar for primary care
DESCRIPTION:Haematological Cancer – a webinar for primary care \n(FREE Cancer Education Webinar Series for Primary Care led by Wessex Cancer Alliance) \n  \nOverview: \n\n\n\n\n\n\nHaematological malignancies\, which include leukaemias\, lymphomas\, and myelomas\, are the fifth most common group of cancers in the UK. \n\n\n\n\nOver 40\,000 people are diagnosed with blood cancer each year in the UK\, while more than 310\,000 people are living with these conditions at any given time. \nJoin our Haematology Webinar on Cancer for Primary Care and explore early recognition strategies\, diagnostic pathways\, and referral guidelines to improve outcomes for patients with haematological malignancies. \nSpeakers \nDr Marianna Koperdanova has been a Consultant Haematologist at Hampshire Hospitals NHS Foundation Trust (HHFT) since 2018\, treating patients with both benign and malignant blood conditions. Her professional interests include research and holistic approaches to patient care. Outside of work\, she is a cycling coach and yoga enthusiast. \nDr Julie Smallwood is a General Practitioner in North Hampshire and also a GP Advisor at Wessex Cancer Alliance\, working to support improvements in cancer services across the region. \nThis webinar is suitable for GPs\, GP registrars\, advanced clinical practitioners\, nurse practitioners\, practice nurses\, physician associates\, pharmacists and other members of the primary care multidisciplinary team. \n\n\n\n\n\n\nBook your spot here 
URL:https://primarycaredorset.co.uk/event/haematological-cancer-a-webinar-for-primary-care/
CATEGORIES:Clinical,Featured Events
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LOCATION:https://primarycaredorset.co.uk/event/haematological-cancer-a-webinar-for-primary-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270203T090000
DTEND;TZID=Europe/London:20270203T160000
DTSTAMP:20260701T124443Z
CREATED:20260701T122301Z
LAST-MODIFIED:20260701T124443Z
UID:10000994-1801645200-1801670400@primarycaredorset.co.uk
SUMMARY:Blood Test Analysis
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Helen Aldridg \nThis course is suitable for: This course is for registered nurses and paramedics in all areas where blood test results are reported. \n  \nCourse information: \nThis one-day study event is designed to demystify the common blood test results that are reported back to the clinical environment.\nIt will help the nurse to recognise the normal from the abnormal and the significance of the result\, how the results may impact on the delivery of care and the level of urgency required for action.\nA variety of teaching approaches are employed to support learning and clinical case studies are used to support application in practice. \n  \nContents: \nThe blood test results covered are those commonly taken in acute and primary care settings\, incorporating blood results used as part of the sepsis 6. \nThe blood tests covered will be: \n\nFull blood count\nUrea\, Creatinine\, and Electrolytes\nC-reactive protein\nLactate\nClotting studies\nCardiac enzymes\n\n  \n By the end of the session\, the delegate will be able to: \n\nRecognise the normal and abnormal values of common blood test result\nTo understand the clinical implications of common blood test results.\n\n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/blood-test-analysis-2-2/
CATEGORIES:Clinical
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270204T090000
DTEND;TZID=Europe/London:20270204T160000
DTSTAMP:20260930T145934Z
CREATED:20260629T141109Z
LAST-MODIFIED:20260930T145934Z
UID:10001149-1801731600-1801756800@primarycaredorset.co.uk
SUMMARY:Independent and Supplementary Prescribing 
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Matt Hartwell \nThis course is suitable for: This training is aimed at Nurses\, Midwives\, and Allied health professionals. \n  \nCourse information: \nThis clinically-focused unit has been developed in response to the need to enhance the assessment skills of healthcare professionals across the health and social care sector. \nThe unit offers the opportunity for healthcare professionals to enhance their skills in the assessment of adult patients and further develop their knowledge in the relevant pathophysiology applied to stages of the assessment. As a result this will enable healthcare professionals to be able to confidently undertake a consultation of a presenting patient\, perform an assessment utilising enhanced skills\, identify any relevant red flags through their assessment\, interpret the findings of their assessment and consider the relevant escalation and action plans\, specific to the sector in which they are based. \n  \nLearning Outcomes: \n\nCritically Assess and contextualise the patient’s medical\, social and medication history\, utilising physical examination skills to identify differential diagnoses\nAppraise the pathophysiological implications of both pharmacological and non-pharmacological approaches across the lifespan\nEvaluate the ability to reach a shared decision with the service user/carer about the treatment options available\nSynthesise knowledge of drug actions in prescribing practice utilising national frameworks and guidance\nProvide a critical analysis of the relevant legislation to the practice of prescribing maintaining accurate and current records\nPrescribe safely\, appropriately and cost effectively\, and appraise justification for treatment\, monitoring and review responses to therapy and modify as required\nPractice within a multidisciplinary team and a framework of professional accountability and responsibility critically reflecting on their own limitations and seeking guidance as appropriate\nDemonstrate the ability to calculate drug doses and prescribing regimes within own area of practice\n\n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/independent-and-supplementary-prescribing/2027-02-04/
CATEGORIES:Clinical
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270223T090000
DTEND;TZID=Europe/London:20270223T160000
DTSTAMP:20260916T142024Z
CREATED:20260629T134157Z
LAST-MODIFIED:20260916T142024Z
UID:10001000-1803373200-1803398400@primarycaredorset.co.uk
SUMMARY:Care of Clients with Long Term Conditions
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Michele Board \nThis course is suitable for: This course is for registered Healthcare professionals \n  \nCourse information: \nThe aim of this unit is to equip students with the knowledge and skills to recognise\, assess and manage clients with a range of long-term conditions. It will enable the student to evaluate the evidence base for practice and critically reflect on their encounters with clients. \n  \nLearning Outcomes: \n\nCritically articulate their advanced understanding of their own role in relation to the needs of clients presenting with long term conditions\nCritically articulate their knowledge and understanding of the pathophysiology of a range of long-term conditions\nSynthesise their knowledge of recent research advances in caring for individuals with multiple long-term conditions and apply these to practice.\nCritically appraise the evidence base and tools available to implement care for those with long term conditions\n\n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/care-of-clients-with-long-term-conditions-2/
CATEGORIES:Clinical
ATTACH;FMTTYPE=image/png:https://primarycaredorset.co.uk/wp-content/uploads/2026/06/OG-image-for-calendar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270304T090000
DTEND;TZID=Europe/London:20270304T120000
DTSTAMP:20260701T130055Z
CREATED:20260629T142835Z
LAST-MODIFIED:20260701T130055Z
UID:10001035-1804150800-1804161600@primarycaredorset.co.uk
SUMMARY:Non Medical Prescribing Update Day
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Matt Hartwell \nThis course is suitable for: This training is aimed at anyone with a non-medical prescribing qualification. \n  \nCourse information: \nAn essential part of continuing to become a safe and effective NMP is to maintain competence and undertake annual CPD and revalidation as specified by their supervisor. It is also important NMPs are kept up-to-date with any changes that affect safe prescribing such as changes to the law and medicine safety.  As part of Bournemouth University and Trusts commitment to safe prescribing this half day update is designed to meet those needs. \n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/non-medical-prescribing-update-day-2/2027-03-04/
CATEGORIES:Clinical
ATTACH;FMTTYPE=image/png:https://primarycaredorset.co.uk/wp-content/uploads/2026/06/OG-image-for-calendar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270318T090000
DTEND;TZID=Europe/London:20270318T160000
DTSTAMP:20260930T145934Z
CREATED:20260629T141109Z
LAST-MODIFIED:20260930T145934Z
UID:10001150-1805360400-1805385600@primarycaredorset.co.uk
SUMMARY:Independent and Supplementary Prescribing 
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Matt Hartwell \nThis course is suitable for: This training is aimed at Nurses\, Midwives\, and Allied health professionals. \n  \nCourse information: \nThis clinically-focused unit has been developed in response to the need to enhance the assessment skills of healthcare professionals across the health and social care sector. \nThe unit offers the opportunity for healthcare professionals to enhance their skills in the assessment of adult patients and further develop their knowledge in the relevant pathophysiology applied to stages of the assessment. As a result this will enable healthcare professionals to be able to confidently undertake a consultation of a presenting patient\, perform an assessment utilising enhanced skills\, identify any relevant red flags through their assessment\, interpret the findings of their assessment and consider the relevant escalation and action plans\, specific to the sector in which they are based. \n  \nLearning Outcomes: \n\nCritically Assess and contextualise the patient’s medical\, social and medication history\, utilising physical examination skills to identify differential diagnoses\nAppraise the pathophysiological implications of both pharmacological and non-pharmacological approaches across the lifespan\nEvaluate the ability to reach a shared decision with the service user/carer about the treatment options available\nSynthesise knowledge of drug actions in prescribing practice utilising national frameworks and guidance\nProvide a critical analysis of the relevant legislation to the practice of prescribing maintaining accurate and current records\nPrescribe safely\, appropriately and cost effectively\, and appraise justification for treatment\, monitoring and review responses to therapy and modify as required\nPractice within a multidisciplinary team and a framework of professional accountability and responsibility critically reflecting on their own limitations and seeking guidance as appropriate\nDemonstrate the ability to calculate drug doses and prescribing regimes within own area of practice\n\n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/independent-and-supplementary-prescribing/2027-03-18/
CATEGORIES:Clinical
ATTACH;FMTTYPE=image/png:https://primarycaredorset.co.uk/wp-content/uploads/2026/06/OG-image-for-calendar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270414T090000
DTEND;TZID=Europe/London:20270414T160000
DTSTAMP:20260916T141931Z
CREATED:20260916T141931Z
LAST-MODIFIED:20260916T141931Z
UID:10000995-1807693200-1807718400@primarycaredorset.co.uk
SUMMARY:Blood Test Analysis
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Helen Aldridg \nThis course is suitable for: This course is for registered nurses and paramedics in all areas where blood test results are reported. \n  \nCourse information: \nThis one-day study event is designed to demystify the common blood test results that are reported back to the clinical environment.\nIt will help the nurse to recognise the normal from the abnormal and the significance of the result\, how the results may impact on the delivery of care and the level of urgency required for action.\nA variety of teaching approaches are employed to support learning and clinical case studies are used to support application in practice. \n  \nContents: \nThe blood test results covered are those commonly taken in acute and primary care settings\, incorporating blood results used as part of the sepsis 6. \nThe blood tests covered will be: \n\nFull blood count\nUrea\, Creatinine\, and Electrolytes\nC-reactive protein\nLactate\nClotting studies\nCardiac enzymes\n\n  \n By the end of the session\, the delegate will be able to: \n\nRecognise the normal and abnormal values of common blood test result\nTo understand the clinical implications of common blood test results.\n\n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/blood-test-analysis-2-3/
CATEGORIES:Clinical
ATTACH;FMTTYPE=image/png:https://primarycaredorset.co.uk/wp-content/uploads/2026/06/OG-image-for-calendar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270504T090000
DTEND;TZID=Europe/London:20270504T170000
DTSTAMP:20260701T124602Z
CREATED:20260629T143842Z
LAST-MODIFIED:20260701T124602Z
UID:10001039-1809421200-1809450000@primarycaredorset.co.uk
SUMMARY:General Practice Nursing Course 2 – Enhanced
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Sharon Waight \n  \nIntroduction: \nThis unit is designed to equip the General Practice Nurse (GPN) student at an enhanced level with a greater depth of knowledge to fulfil the role whilst working with different models of care delivery in the evolving\, challenging context of Primary Healthcare. Students will use critical analysis and underpinning knowledge to fulfil competencies and core professional skills in managing consultations and improving health and care outcomes and experiences for patients. \nA range of learning and teaching methods will be used\, such as\, lectures\, seminars\, specialist skills theme days\, cytology and child/adult immunisations\, blended learning\, work-based learning supported by practice mentors. Technology enhanced learning and simulation. \n  \nThere will be a range of professional and clinical skills taught including:: \n\nConsultation skills\, managing clinics and annual reviews\nCommunication and collaboration skills\nQuality Improvement and managing change within the primary healthcare context\nHealth promotion\, screening\, prevention\, care and treatment in specialist topics such as Cardiovascular Disease\, Respiratory Disease\, Sexual Health and Contraception.\nFocus upon living with complex and multiple conditions\nWorking in integrated primary and community healthcare teams and systems\, integrated health and social care. Neighbourhood integrated teams\nQoF and improving patient quality outcomes\nProfessional and personal development as a GPN\nTo provide safe and effective evidenced based practice in the primary care setting\n\n  \nLearning Outcomes: \n\nTo critically appraise the professional knowledge and skills required for quality improvement and fulfil the role of General Practice Nurse in the evolving and changing world of primary care nursing\nTo critically discuss and analyse patient outcomes aligned to the GP contract and Quality outcomes Framework\nTo critically discuss the underpinning knowledge and skills base of the GPN in managing consultations in care for people across the life span and with concurrent\, complex\, physical\, mental\, cognitive\, social care needs.\nTo critically evaluate the core personal and professional skills required to function in the professional role of the GPN working in the context of primary care healthcare setting\n\n  \n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/general-practice-nursing-course-2-enhanced/
CATEGORIES:Clinical
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270505T090000
DTEND;TZID=Europe/London:20270505T160000
DTSTAMP:20260916T141955Z
CREATED:20260629T133410Z
LAST-MODIFIED:20260916T141955Z
UID:10000996-1809507600-1809532800@primarycaredorset.co.uk
SUMMARY:Blood Test Analysis
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Helen Aldridg \nThis course is suitable for: This course is for registered nurses and paramedics in all areas where blood test results are reported. \n  \nCourse information: \nThis one-day study event is designed to demystify the common blood test results that are reported back to the clinical environment.\nIt will help the nurse to recognise the normal from the abnormal and the significance of the result\, how the results may impact on the delivery of care and the level of urgency required for action.\nA variety of teaching approaches are employed to support learning and clinical case studies are used to support application in practice. \n  \nContents: \nThe blood test results covered are those commonly taken in acute and primary care settings\, incorporating blood results used as part of the sepsis 6. \nThe blood tests covered will be: \n\nFull blood count\nUrea\, Creatinine\, and Electrolytes\nC-reactive protein\nLactate\nClotting studies\nCardiac enzymes\n\n  \n By the end of the session\, the delegate will be able to: \n\nRecognise the normal and abnormal values of common blood test result\nTo understand the clinical implications of common blood test results.\n\n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/blood-test-analysis-2/2027-05-05/
CATEGORIES:Clinical
ATTACH;FMTTYPE=image/png:https://primarycaredorset.co.uk/wp-content/uploads/2026/06/OG-image-for-calendar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270610T090000
DTEND;TZID=Europe/London:20270610T160000
DTSTAMP:20260930T145934Z
CREATED:20260629T141109Z
LAST-MODIFIED:20260930T145934Z
UID:10001151-1812618000-1812643200@primarycaredorset.co.uk
SUMMARY:Independent and Supplementary Prescribing 
DESCRIPTION:Provider: Bournemouth University \nCourse Leader: Matt Hartwell \nThis course is suitable for: This training is aimed at Nurses\, Midwives\, and Allied health professionals. \n  \nCourse information: \nThis clinically-focused unit has been developed in response to the need to enhance the assessment skills of healthcare professionals across the health and social care sector. \nThe unit offers the opportunity for healthcare professionals to enhance their skills in the assessment of adult patients and further develop their knowledge in the relevant pathophysiology applied to stages of the assessment. As a result this will enable healthcare professionals to be able to confidently undertake a consultation of a presenting patient\, perform an assessment utilising enhanced skills\, identify any relevant red flags through their assessment\, interpret the findings of their assessment and consider the relevant escalation and action plans\, specific to the sector in which they are based. \n  \nLearning Outcomes: \n\nCritically Assess and contextualise the patient’s medical\, social and medication history\, utilising physical examination skills to identify differential diagnoses\nAppraise the pathophysiological implications of both pharmacological and non-pharmacological approaches across the lifespan\nEvaluate the ability to reach a shared decision with the service user/carer about the treatment options available\nSynthesise knowledge of drug actions in prescribing practice utilising national frameworks and guidance\nProvide a critical analysis of the relevant legislation to the practice of prescribing maintaining accurate and current records\nPrescribe safely\, appropriately and cost effectively\, and appraise justification for treatment\, monitoring and review responses to therapy and modify as required\nPractice within a multidisciplinary team and a framework of professional accountability and responsibility critically reflecting on their own limitations and seeking guidance as appropriate\nDemonstrate the ability to calculate drug doses and prescribing regimes within own area of practice\n\n  \nPlease apply here
URL:https://primarycaredorset.co.uk/event/independent-and-supplementary-prescribing/2027-06-10/
CATEGORIES:Clinical
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END:VEVENT
END:VCALENDAR