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Assuring Safer Care: Embracing Human Factors for Improvement

3 October 2019 @ 9:00 am - 4:30 pm


Information: This course covers the reasons why information exchange, shared mental models, collaborative decision-making and new models of distributive leadership are key to facilitating appropriate prioritisation and delegation of patient care.

Target Audience: It would be particularly useful for those who are currently or planning to engage in service development or quality improvement work.

Aim: To learn how awareness of human factors can enhance performance at individual and team level.

Length of Course: 2 days, 3/10/2019 and 17/10/2019 (both days must be attended in order to complete the masterclass and receive the full CPD – part CPD cannot be awarded)

CPD: 11 hour(s)

Booking: To book your place please click here.